Privacy Policy

Information We Collect

BandAlert may collect the following information to provide our service:

• Contact Information: Email address and phone number for notifications
• Location Data: ZIP code to show relevant events in your area
• Preferences: Bands and artists you choose to follow
• Payment Information: Processed securely through Stripe (we do not store payment details)

How We Use Your Information

We use your information solely to:

• Send you alerts about concerts and events for bands you follow
• Process payments for premium features
• Improve and maintain our service
• Share your contact information with bands you follow (only when you explicitly opt-in to this feature)

Third-Party Services

The following trusted partners may process your data to help us provide BandAlert:

• Stripe: Payment processing
• Twilio/Sinch: SMS and communication services
• Radar: Location and event data services
• PostHog: Privacy-preserving website analytics (see Website Analytics section below)

These partners are bound by their own privacy policies and security standards.

Website Analytics

We use PostHog to understand how visitors interact with our website. We have configured this in privacy-first cookieless mode to protect your data.

For Public Visitors

Your browsing activity is anonymous. This means:

• No cookies or local storage are placed on your device. We may use temporary session storage for ad click attribution, which is automatically cleared when you close your browser tab.
• No persistent identifiers are used, so we cannot track you across different days.
• No cross-site tracking; we cannot see your activity on other websites.

For Registered Bands

When you access the band dashboard, we associate usage data with the band (not your personal account) to provide the service, troubleshoot issues, and improve your user experience. This data is strictly internal and never shared with third parties.

Data Protection

We do not share, sell, or distribute your personal information to any third parties for marketing or commercial purposes. Your data is used exclusively to provide BandAlert services.

Your Rights

You can:

• Update your preferences and followed bands anytime
• Request deletion of your account and data
• Contact us with privacy questions at [email protected]

Contact Us

For questions about this privacy policy, contact us at [email protected]